Case Study

Credentialate Quick Start Guide

Through our collaborative, consultative approach we delivered a Quickstart Guide for Edalex's Credentialate product in a solution that was more cost effective and streamlined for Edalex.

Client &
Key Stakeholders

Edalex

The brief

Edalex, an EdTech company powering organisations’ single source of truth for skills, credentials and learning data, was focused on enhancing user adoption of their Credentialate platform. Credentialate is a Credential Evidence Platform that enables educational institutions and employers to surface and showcase evidence of learners’ skills and achievements in a way that is meaningful for employability.

To support new clients of Credentialate, Edalex sought a learning solution that would help users quickly grasp how to utilise the platform effectively. Initially, the expectation was to develop a comprehensive online course, leveraging Concentric Learning’s expertise in creating immersive learning experiences.

Our Solution

Upon consulting with Edalex, Concentric Learning identified that the key requirement was a streamlined, easy-to-follow Quick Start Guide. Moreover, it was determined that Edalex had the necessary talent on their team to produce the content internally. As a result, Concentric Learning focused on consulting with Edalex to design the guide, while Edalex’s team took charge of creating the content. This collaborative approach not only ensured that the guide was perfectly aligned with Edalex’s needs, it also made the solution highly cost-effective.

The Quick Start Guide proved to be a valuable tool, significantly improving user adoption of Credentialate. By facilitating a quick and effective start for users, the guide helped to unlock the platform’s full potential, making skills and achievements more visible and actionable. Concentric Learning pride ourselves on our ability to tailor solutions that maximise both effectiveness and cost-efficiency, ensuring that clients like Edalex can achieve their goals without unnecessary expenditure.

Working with Erik and his team at Concentric Learning has been a real pleasure. Their open methodology helped us identify the core issues and concepts, explore alternatives, and ultimately provide us with the flexibility to collaborate to deliver an engaging solution that simplifies complex concepts for our clients. We would absolutely engage them again.

Dan McFadyen Co-Founder & Managing Director at Edalex